Get involved

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Patients are at the heart of everything we do at Brent CCG. We make decisions about health and care services informed by the feedback from local people, patient experience, and involvement of patient representatives on committees and the Governing Body. The CCG works closely with partners on the Brent Equality, Engagement and Self-Care Committee (BEES) to deliver engagement across the borough. In 2019 our Senior Management Team, Clinical Directors and Heads of Departments underwent training on involving the public through engagement and consultation training. Our patient representatives have also had training created by Healthwatch in partnership with the CCG and receive information on training and coaching opportunities offered by NHS England. 

We have carried out far reaching engagement on the Sustainability and Transformation Plan (STP). View all documents here.

It is our priority to ensure that everyone in Brent can have their say on the decisions we make.  We partner closely with Healthwatch Brent and Brent CVS, who are represented at strategic boards and working groups in the CCG. Visit our Community Engagement Calendar for upcoming events.

There are a number of other ways you can get involved with the CCG:

We regularly run targeted workshops, outreach, appoint patient representatives to formal committees and conduct surveys etc. These are advertised on our website, local newspapers and via our partners. We also publish details of national consultations that you may like to share your opinion on.

Our Reports summarising how we involve people in commissioning can be found at the links below:

Please see our PPI annual report setting out the ways in which we have involved local people in commissioning. 

We provide several documents in Easy Read format, including our Health Matters Booklet and Commissioning Intentions. Live captioning and hearing loops are provided at events. 

If you have any feedback or would like to contact the CCG about how you can get involved, email brentccg.engagement@nhs.net. Follow us on Twitter, and view our Facebook page.

Our complaints process can be found here and the policy can be found here.